Our build times are likely to be a little longer than usual during the COVID-19 pandemic. We have some staff who are vulnerable and unable to work and others who are required to self-isolate as a precaution.

Where it is possible, we also have as many employees as we can working from home to protect them. All said we are functioning as normal and working well, we simply wish to advise that lead times may be a little longer than usual.

Some system repairs are also affected by a slightly longer turnaround.

MendIT warranty repairs

Due to the limited amount of staff as a result of COVID-19 restrictions and guidelines, MendIT warranty repairs have extended their lead times. Currently, system repairs can take between 3-4 weeks.